Jul 31, 2025

I arrived yesterday with high hopes, but ever since landing, my enthusiasm has taken a nosedive.

Bold energy on arrival slowly faded.

Our summer escape quickly turned into a disappointment at Royalton Blue Waters. The check-in felt mechanical and impersonal—the assistant’s answers were robotic, as if reading from a script without warmth or efficiency.

Dinner was equally underwhelming. While the food wasn’t inedible, it was bland and uninspired, good only for filling space—I’d rate it a 7 out of 10. At one point, they even ran out of towels, which felt unacceptable in a resort of this standing.

“Dinner felt more like a bare minimum experience.”

The staff on the floor, though, deserve credit. Waiters, bartenders, and attendants were courteous and service-minded they were a bright spot in an otherwise lacking experience.

Service Area Rating

Food 7/10
Check‑in Process Poor
Overall Hospitality 7/10

In its current state, Royalton Blue Waters falls short of expectations. Administrative inefficiencies and basic operational issues dampened what should have been a memorable stay. If those weak areas were addressed, I might consider returning.

Would I recommend this resort?
Not at the moment—at least not until improvements are made.

Before You Go ✦
If customer experience is your priority, look elsewhere unless you hear they’ve tightened up front-desk logistics and upgraded dining service.